Shipping Policy
Delivery Methods
Logistics Partners:
Home Delivery: HCT Logistics, Yamato Transport (Taiwan Main Island only)
Convenience Store Pickup: 7-Eleven, FamilyMart (Available on Taiwan Main Island and Offshore Islands)
Delivery Time & Areas
Home Delivery
Estimated Delivery Time: 1–3 days
Service Area: Taiwan Main Island only
Convenience Store Pickup
Estimated Delivery Time: 2–5 days
Service Area: Taiwan Main Island and Offshore Islands
Shipping Notice
Orders will be shipped within 1–3 business days after the order date (excluding the order date and public holidays).
Delivery time is Monday to Friday, 09:00–18:00. No deliveries on weekends or national holidays.
During holidays or in the case of force majeure (e.g., natural disasters), shipping may be delayed.
For Home Delivery:
Actual delivery schedule will depend on the route and arrangement of the delivery driver.
For Convenience Store Pickup:
Please check your SMS notifications and pick up the package within 7 days after arrival.
Failure to collect the package may result in shipping fee losses, which will be borne by the customer.